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Refund and cancellation policy

Last updated 29 September 2026

This policy applies to AsysOne subscriptions bought through our website, whether paid through Razorpay or Stripe.

Free trial

Every new workspace starts with a 14-day free trial with no payment. Please use it to make sure AsysOne suits your team before you buy.

Cancelling

You can cancel at any time from Settings, then Plan and billing, in the app.
Your plan stays active until the end of the period you have paid for, and is not renewed after that.
No cancellation fee is charged.

Refunds

Subscription fees are paid in advance and are not refunded for unused time or unused AI credits after cancelling.
If you were charged by mistake, for example twice for the same period or after you cancelled, tell us within 7 days of the charge and we will refund it in full.

How refunds are paid

Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank or card issuer may take a few more days to show it.

Changing plans

Plan changes take effect straight away, and the payment provider adjusts the charge for the rest of the period. You can move to a smaller plan once your workspace fits within its limits.

Questions? Email [hello@yourdomain.com] or call [+91 00000 00000]. Post: [AsysCraft registered business name], [Registered office address, City, State, PIN].